STEP 1

Click the Start button (at the bottom left of your taskbar) and then click Help and Support

 

 

STEP 2

When the Help and Support program opens, type remote assistance in the Search window and hit enter or click the green arrow.  

Next click Remote Assistance in the left hand window and then the green arrow beside Invite someone to help you in the right hand window

 

 

STEP 3

Type chctech@mypchousecalls.com in the box where the cursor is blinking and click invite this person

 

 

STEP 4

In the Window that follows, you may type in your name and  a message to send to us if you wish.  This should contain some of the details of your problem and your available hours, location etc.

Click Continue to go to the final window.

 

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STEP 5

In the final window you will be able to set a time limit for a response to the request and also you will need to decide whether or not to use a password to secure the request or not. 

Finally, click SEND INVITATION.

NOTE: If you plan to password protect your invitation, you will need to communicate the password to us by some other means (i.e. e-mail or text)

Someone will contact you within 24 hrs or less to help you with your problem.  If you have MSN or Yahoo, please enclosing your ID in the remote request will also assist us with follow-up if necessary .

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    Thank you for choosing Computer HouseCalls.  We look forward to assisting you in solving your computer problems.